This Privacy Policy describes how we collect, use, disclose, and safeguard your personal data in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and Rules thereunder, the Information Technology Act, 2000, and other applicable Indian laws.

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1. Information We Collect

a. Personal Data You Provide

When you place an order, register, or contact us, we may collect:

1. Full name

2. Email address

3. Mobile number

4. Billing and shipping address

5. Order and payment-related details (excluding sensitive financial information)

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b. Payment Information

Payments are processed securely via third-party gateways. We do not store card details, UPI IDs, or bank account information.

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c. Automatically Collected Data

i.    IP address
ii.    Browser type, device information, and operating system
iii.    Pages visited, time spent, and browsing behaviour (via cookies/analytics tools)

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2. How We Use Your Information

We process your data only for legitimate purposes with your consent or as permitted by law, including:

a.    Processing orders, shipping, and delivery
b.    Providing customer support and order updates
c.    Improving our website and services
d.    Sending transactional communications (e.g., order confirmations)
e.    With your consent – sending promotional offers (opt-out always available)
f.    Meeting legal, tax, and regulatory obligations

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3. Sharing of Information

We share data only as necessary with:

a.    Logistics/courier partners for delivery
b.    Payment gateways (without storing card details)
c.    IT, cloud, or analytics service providers (under strict confidentiality)
d.    Government/law enforcement authorities when legally required

We do not sell, rent, or trade your personal data.

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4. Cookies and Tracking

We use cookies and similar technologies to enhance user experience. You can manage cookies via browser settings, though this may affect site functionality.

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5. Data Security

You have the right to:
a.    Access, correct, or erase your personal data
b.    Withdraw consent (where processing is consent-based)
c.    Nominate a representative for grievance redressal

 

Submit requests to: kradiance16@gmail.com. We will respond promptly as per applicable law.

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7. Grievance Officer

Authorised Legal Representative:
V-Corps Law Firm, G4, Manikchand Apartment, Gandhi Nagar, Solapur, Maharashtra – 413003.

Email: kradiance16@gmail.com

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8. Governing Law

This Policy is governed by Indian laws. Exclusive jurisdiction lies with courts in Solapur, Maharashtra